Welcome in our FAQ, you will find answers to most frequent questions!

PICK UP OR DELIVERY? THE CHOICE IS YOURS.

B.BOX® has its own fleet of trucks for deliveries in Montreal and surrounding areas. We offer free delivery to points serviced by our trucks for minimum orders of $ 350.00 for boxes or $ 450.00 for packaging materials. The delivery fee for smaller orders is $ 49.00.

Small orders can also be sent by courier at competitive rates (prepaid and charged on your invoice).

Orders can also be picked up at our warehouse Monday to Friday 7:30 AM to 4:30 PM.

WHAT IS A USED BOX? WHERE DO THEY COME FROM? AND ARE THEY CLEAN?

Recycled cardboard boxes are divided into two categories: used and new. A used box is one that has served to transport general cargo or merchandise. A new box is one that comes from production over runs or errors at the manufacturing plant.

All of our boxes have undergone a strict quality check by a trained team to assure that they are suitable for use.

DO YOUR BOXES COME MADE UP OR FLAT?

All of our boxes are sold flat folded. The quantity per pallet varies depending on the box dimensions.

WHAT ARE THE CHARACTERISTICS OF A CARDBOARD BOX?

A cardboard box is described in several ways. The first is the dimensions that are always expressed as Length X Width X Height. The second is the strength, which is dependant upon the type of cardboard used: single or double wall etc. Recycled boxes sold by B.BOX® are often printed with a logo or trademark, have a sticker or some customized with cut out handles or holes.

IS THERE A BIG PRICE DIFFERENCE BETWEEN NEW AND USED BOXES?

The savings realized by buying used boxes can range from 40 to 70% as opposed to new boxes. Choosing to use recycled boxes is not only economical, but also environmentally responsible.

DO I NEED TO OPEN AN ACCOUNT TO PLACE AN ORDER?

Anyone can place an order with B.BOX® without necessarily having an open account. An open account allows you to benefit from preferential payment terms and also access to your purchase history.

WHAT IS THE MINIMUM QUANTITY FOR PURCHASE?

The majority of our boxes come in bundles of 25 pieces. Therefore the minimum quantity per size is 25. Smaller quantities of a few select sizes can be obtained by visiting our customer service desk and showroom.

WHAT TYPE OF PRINT IS USED FOR BOXES?

There are a multitude of techniques and choices to personalize a cardboard box. The majority of our customizing achievements have been made by using flexography, which involves the use of water based ink, thus reducing the negative impacts on the environment. We also work in lithography and serigraphy.

ARE YOUR BUBBLE ROLLS BIODEGRADABLE?

The bubble wrap sold by B.BOX® is not biodegradable but is 100% recyclable.

You did not find an answer or you need more information? Contact us!